Experienced facilitator and Quality Analyst in the BPO industry for the past 10 years. Handled a team for 2 years as a Team Manager, Subject Matter Expert and a partner Team Lead. A Certified Intuit (QuickBooks) Trainer (2008) and has been certified by DepEd to teach adult learners/school drop outs as a volunteer teacher for DepEd-NEU Alternative Learning System.
My years of experience in training, quality and operations have enabled me to develop good organisational skills, an analytical/logical approach to tasks and the ability to work under pressure. I am able to work well both on my own initiative and as part of a team.
My main strengths are adaptability, dependability and the determination to get a job done as proven by my varied work experiences in training, quality and teaching. I will strive to learn something new from every experience because I believe there is always room for self-improvement both personally and professionally.