Virtual Assistant,Customer Support

Expected Salary:
$700.00/month
Employment Type:
Full Time
Public ID Verified

Basic Information

Age
31
Gender
Female
Member Since
March, 2020
Education
Bachelors Degree
Experience
2

Top Skills

Quality Assurance

Research

Speaking

Summary

Procure to pay Analyst IBM, Naga City 2019-2020 Tools and Portals used: Oracle, Microsoft Outlook, Percolator, Slack,Citrix

Reviews and Validate invoices receive from the vendor Identify and processing of invoices Amend and managing vendor data/queries Submit ending report

Lead Generation Contractor 2019 Tools and Portals: G-Suite

Prospecting for new clients. Research, identify target prospects and enter data accurately. Direct communication with customers via e-mail.

General Virtual Assistant -Contractor 2018 Tools and Portals: Slack, Airbnb, Guesty, G-suite

• Responds to guests messages online, and answering their queries. Set up new properties on our various portals. Manage bookings by building rapport and connection with guests and demonstrates exceptional customer service. Process deposits / pre-authorisation Check and collect identification card.

Virtual Assistant EduInternational 2018 Tools and Portals: Facebook Page, G-Suite

Communication with client via email, facebook and phone calls Research and identify target clients Sending concise

Child care Support/Tutoring 2013-2015

Work with students to improve their skills Assist and encourage the students in the learning processes. Supervise And monitor the safety of children Teach them basic concepts such as manners and creative activities

Skill Rating

Admin & Office (Virtual Assistant)

Admin Assistant
Data Entry
Email Management
Event Planner
Human Resource Management
Quality Assurance
Research
Recruitment Assistant
Personal Assistant
Appointment Setter

Customer Service and Admin Support

Customer Support
Community Forum Moderation
Content Moderation
Email Support
Phone Support
Social Media Moderation
Tech Support

English Skills

Writing
Tutoring Teaching
Speaking
Translation

Finance and Management (Virtual Accountants)

Business Plans
Financial Management
Strategic Planning

Marketing and Sales

Social Media Marketing
Mobile Marketing
Email Marketing
Direct Mail Marketing
Lead Generation
Facebook Marketing

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