I work as an off-shore Producer for a based Quality Assurance company
Here's a shortlist of what i do:
• Assist in organizing the day to day making the lives of the leads and analysts easier so they can concentrate on what they do best.
◘ Daily Tracker / utilization - Update tracker on a daily basis and assist with utilization ◘ Daily Hotlist - Organize and manage the teams work through a nightly hotlist ◘ Job Setup - Job Number, Invoice sheet, SVN, Tracker, Harvest & Pipedrive ◘ Project Information gathering and organizing - Refer to new job request form
• Project Engagement
◘ Attend internal Producer statuses Check-in with Producers daily to make sure projects are on track. ◘ Attend and facilitate scoping meetings and proposal writing. - Facilitate calendar invites and meeting setup when necessary. ◘ Learn QA testing areas and capabilities
• Assist in keeping up the health of the companies billing
◘ Organize and maintain jobs in Harvest - Setup new jobs - Manage scope for all jobs within Harvest - Archive old jobs ◘ Assist in maintaining invoice sheet and sending out invoices to client - Manage and keep the actual hours spent column up to date - Manage and oversee all invoicing hours - Assist with generating invoices and submitting to client. ◘ Assist in weekly collections ◘ Track all jobs in Pipedrive - Add new potential jobs to Pipedrive - Maintain job status within Pipedrive, keeping proper notes for records.
• Build strong relationships with existing Clients
◘ Become the go-to for specific projects ◘ Build a strong script for why QA is important