Ricardo Francisco Jr
VA Customer and Technical Support
San Jose Del Monte, Philippines|Verified Account
Preferred Salary:
₱32,368/month (Approx $560.00)
Preferred Employment:Part Time
Top Skills
customer and technical support
it helpdesk
it security risk management
SUMMARY
EDUCATIONAL DETAILS
Polytechnic University of the Philippines
Electronics and Communication Engineering
SY 2004 - 2009WORK HISTORY
ICT Marketing Services, Inc. - Marikina City
Customer Service Representative
Employment period : 2006 - 2008Sutherland Global Services Philippines - Taguig City
Technical Support Representative
Employment period : 2008 - 2009Phoenix Network Solutions, Inc. - Quezon City
TECHNICAL PRESALES ENGINEER
Employment period : 2009 - 2010Sitel Philippines - Mandaluyong City
Technical Support Specialist
Employment period : 2010 - 2012Teletech Philippines ROHQ - QUEZON CITY
Global Service Desk
Employment period : 2012 - 2016Optum Global Solutions, Inc. - Quezon City
INFORMATION SECURITY RISK ANALYST
Employment period : 2016 - 2022