Analyn Mercado

CSR, Email and Chat Support

Taysan, Philippines|Verified Account
Preferred Salary:
₱73,984/month (Approx $1280.00)
Preferred Employment:Full Time

Top Skills

customer service - email/chat

SUMMARY

EDUCATIONAL DETAILS

University of Batangas

Civil Engineering

SY 2011 - 2013

WORK HISTORY

Furukawa Automotive System (FAS) - LIMA, Batangas

Quality Assurance

Employment period : 2013 - 2015
ALORICA Philippines Inc. (Comcast) - Lipa City, Batangas

Customer Service Associate (Billing and Sales)

Employment period : 2015 - 2017
CONCENTRIX Philippines (Optus) - Northgate Alabang

Customer Service and Technical Support / Advisor 1, Customer Service (CSCP 4)

Employment period : 2017 - 2019
PAYPAL Philippines Inc. - Northgate Alabang

Customer Solutions Agent 2

Employment period : 2020 - 2022
RMS Collect Philippines Inc. (T-Mobile) - Santa Rosa, Laguna

Customer Care and Technical Expert (Senior Agent)

Employment period : 2019 - 2020