Anna Katrina Villarina

virtual assistant

Guiguinto, Bulacan, Philippines|Verified Account
Preferred Salary:
₱64,736/month (Approx $1120.00)
Preferred Employment:Full Time

Top Skills

adaptive learner
customer service assistant
team management support
support/leadership management
non-voice data entry
leadership adaptability
copy writing asistant
kpi analysis
call quality assurance
telco technical support

SUMMARY

EDUCATIONAL DETAILS

Bulacan State University - Malolos

Education

SY 2002 - 2006

WORK HISTORY

Teleperformance Philippines - Supervisor of Operations

Quezon City

Employment period : 2022 - 2023
Teleperformance Philippines - Quezon City

Supervisor of Operations - T-Mobile

Employment period : 2018 - 2022
Sitel Philippines - Pasig City

Coach

Employment period : 2013 - 2018
Sitel Philippines - Pasig City

Quality Analyst

Employment period : 2012 - 2013
Sitel Philippines - Pasig City

Mentor

Employment period : 2011 - 2012
Sitel Philippines - Pasig City

Customer Service Representative - Sears

Employment period : 2010 - 2011
Cherubim Montessori School - Guiguinto

Teacher

Employment period : 2006 - 2008
Sitel Philippines - Pasig City

Customer Service Representative - PayPal

Employment period : 2008 - 2010