Ronnel Malano

Technical Support Representative, Customer Service Representative and Sales representative (voice, non-voice, chat and email)

Morong, Rizal 1960, Philippines|Verified Account
Preferred Salary:
₱41,061/month (Approx $711.00)
Preferred Employment:Full-Time

Top Skills

technical customer support
internet troubleshooting
computer savy
details oriented
hardware software technician
good customer service
good customer service sale
data encoding (writing)
perseverance in work
tagalog-english translation
good customer service sale
time managing
data encoding
analytical thinking
time managing
knowledge in solving
image-word
data encoding
creative problem solving
printer support

SUMMARY

EDUCATIONAL DETAILS

Hola Amigos

Spanish Intensive Course

SY 2022 - 2022
Dr. Alejandro Albert Elementary School

Elementary Education

SY 1994 - 2000
Quiapo Parochial School

Secondary Education

SY 2000 - 2004
Perpetual Help College of Manila

Bachelor of Science in Business Administration Major in Management

SY 2004 - 2006

WORK HISTORY

Upwork -

Logistics VA | Technical Support | Email & Chat Support | Collections Specialist

Employment period : 1970 - 1970
Sutherland Global Services - Quezon City

Technical and Customer Support Representative

Employment period : 2010 - 2014
EPLDT Ventus - Manila

Technical and Customer Service Representative

Employment period : 2007 - 2009
SM Mart Inc. - Manila

Receiving Clerk/Stock Clerk

Employment period : 2006 - 2007
Expert Global Solutions - Manila

Technical Support Representative

Employment period : 2015 - 2015
VXI Global Solutions - Pasay

Subject Matter Expert

Employment period : 2016 - 2018
TaskUs - Quezon City

Subject Matter Expert/Content Moderator

Employment period : 2018 - 2024