latepha Gozo
Top-tier VA: Social Media| Customer Care |Canva| Amazon FBA Pro
Top Skills
SUMMARY
EDUCATIONAL DETAILS
st. vincent de ferrer college
information technology
SY 2019 - 2022WORK HISTORY
Stratus - Remote
Dental Insurance Verification Specialist
Employment period : 2024 - 2025Stratus - Remote
Verified dental insurance eligibility using Stratus and carrier websites like Delta Dental, UHC, and Availity in a non-authorization setting. Researched coverage details such as deductibles, co-pays, exclusions, and service frequency. Processed frequency requests from clinics to ensure compliance with patient benefits. Managed outbound insurance calls to gather accurate information and maintained detailed, HIPAA-compliant records. Identified and escalated complex issues to the appropriate team members.
Employment period : 2024 - 2025upwork - remote
Virtual assistant to create and recreate Ads
Employment period : 2021 - 2022smart earning ph - Quezon city
Creative VIRTUAL ASSISTANT
Employment period : 2020 - 2020Teletech - Quezon city
Customer Service Representative
Employment period : 2021 - 2022Optum Global Philippines Solution INC. - Quezon city
Patient Care Coordinator
Employment period : 2022 - 2024