Melody Daguplo
Customer Service Support (Phone, Email and Chat)
Tagoloan, Philippines|Verified Account
Preferred Salary:
₱13,872/month (Approx $240.00)
Preferred Employment:Part Time
Top Skills
good customer service sale
email campaign management
perseverance in work
computer savy
internet troubleshooting
canva editing video editing
writingdata research
creative problem solving
details oriented
data encoding
shipment tracking
time managing
analytical thinking
data encoding
good in excel
social media content writing
good in ms
good customer service
google and fb ads
photo and video editing
knowledge in solving
SUMMARY
EDUCATIONAL DETAILS
Mindanao State University - Iligan Institute of Technology
Major in Home Economics
SY 2003 - 2008WORK HISTORY
CROWN PAPER AND STATIONER - Roxas Ave. Corner Aguinaldo St. Iligan City, Lanao del Norte Philippines
Part Time Saleslady
Employment period : 2007 - 2007COLLEGE OF EDUCATION office - Mindanao State University- Iligan Institute of Technology
Part Time Student Assistant
Employment period : 2006 - 2007UBIQUITY GLOBAL SERVICES PHILIPPINES, INC. - Limketkai Mall Module 2 BPO, 4th Floor, Limketkai Center Cagayan de Oro, Misamis Oriental 9000
Customer Service Representative for Netspend All Access Account
Employment period : 2023 - 2023SUPPORTZEBRA (formerly known as FBC Worldwide Business Solutions Inc.) - Brgy. 26 G/F Claro M. Recto Ave. Cagayan de Oro 9000 Misamis Oriental
Customer Care Ambassador 1
Employment period : 2020 - 2022CARDINAL HEALTH INTERNATIONAL PHIL. INC. - W City Center BGC corner 30th st. 7th ave Taguig
Customer Service Associate
Employment period : 2019 - 2019ACCESS HEALTHCARE SERVICES MANILA INC. - One World Square Building, Upper Mckinley Road, Taguig City Metro Manila
Healthcare Revenue Cycle Representative
Employment period : 2018 - 2019INTELENET GLOBAL PHILIPPINES INC. has changed its name to TELEPERFORMANCE - Five West Campus, Le Grand Ave. McKinley West, Fort Bonifacio Taguig City, 1634
Senior Customer Service Rep for Apria Home Medical Equipment and Support For Sleep Apnea.
Employment period : 2017 - 2018OPTUM GLOBAL SOLUTIONS (PHIL.) INC. (formerly known as UnitedHealth Group Global Services) - Block 38 Campus Ave. corner Turin St. Mckinley Hill, Fort Bonifacio, Taguig City Metro Manila Philippines 1634
Intake Coordinator cross-trained to multiple accounts (Resolution Specialist in UnitedHealthcare Insurance)
Employment period : 2012 - 2017HINDUJA GLOBAL SOLUTIONS - HGS Cyberpark, 86 E. Rodriguez Jr. Ave. Barangay Ugong Norte, Libis Quezon City 1110
Customer Service Associate in a Healthcare Billing Account (Aetna Insurance)
Employment period : 2009 - 2011