Nikko Sicat
Leadership, Customer Service Management, Sales, Technical Support, Booking and Reservation, Hotels and Accommodations, Customer Service, Virtual Bookkeeper, Email Managenent.
Mabalacat, Philippines|Verified Account
Preferred Salary:
₱73,984/month (Approx $1280.00)
Preferred Employment:Full Time
Top Skills
customer support
customer service
lead generation
technical support
operations management
admin support
bookkeeping
bookkeeper
appointment setter
sales representative/manager
SUMMARY
EDUCATIONAL DETAILS
Enhance Resource Center Academy
Basic Accounting & Billing 101
SY 2024 - 2024Enhance Resource Center Academy
Bookkeeping VA
SY 2024 - 2024St, Peter College of Tarlac
Computer Programming NClV
SY 2008 - 2010Tarlac State University
Bachelor of secondary Education major in Mathematics
SY 2010 - 2012WORK HISTORY
AHPM Marketing Health and Life Insurance - Pampanga
Account Supervisor/ Insurance Sales and processor
Employment period : 2012 - 2013Sutherland Global Services - Tarlac
Amazon Escalation Expert/ Customer service Hybrid-phone, chat and Email
Employment period : 2013 - 2015Expert Global Solution/Alorica - Clark
T-Mobile Expert Tech Tier 2/ Billing expert/ Customer Service
Employment period : 2015 - 2017Convergy's - Mabalacat
Team Leader/Hybrid Technical support Apple & Android/ Billing expert/ Customer Service.
Employment period : 2017 - 2017AUSPHIL - Clark
Outbound Sales/Appointment Setter/Cold Caller
Employment period : 2018 - 2018VXI Global Holdings - Mabalacat
Operation Supervisor/Team Leader
Employment period : 2018 - 2020Majorel - Mabalacat
Operation Supervisor/Flex Trainer
Employment period : 2020 - 2022ERC Global - Clark
Operation Supervisor/Team Leader
Employment period : 2022 - 2024