Henrietta Barretta

Customer Support Team Leader

Baguio, Philippines|Verified Account
Preferred Salary:
₱71,857/month (Approx $1244.00)
Preferred Employment:Full-Time

Top Skills

customer service
quality assurance
operations management
organizational skills
phone support
customer support
admin assistant
admin tasks
admin support
facebook ads

SUMMARY

EDUCATIONAL DETAILS

University of Baguio

Bachelor of Science in Commerce

SY 2000 - 2004

WORK HISTORY

Convergys/ Concentrix Philippines - Baguio City

Team Leader; Leadership Training and Development Trainer; Escalations Specialist

Employment period : 2011 - 2017
Airbnb Australia - Canberra

Guest Relations Officer

Employment period : 2017 - 2019
Nadine West - San Antonio

Team Manager; Process Improvement Trainer

Employment period : 2019 - 2025