Krisha Mae Figueroa

Customer Support Representative

Teresa, Philippines|Verified Account
Preferred Salary:
₱46,240/month (Approx $800.00)
Preferred Employment:Full-Time

Top Skills

customer support
customer service
email management
email support
chat and e-mail support
cold calling
technical support
appointment setter
lead generation

SUMMARY

EDUCATIONAL DETAILS

Quezon City University

Entrepreneurship

SY 2018 - 2024

WORK HISTORY

Alorica, INC - Quezon City

Technical Support Representative

Employment period : 2019 - 2020
Concentrix - Quezon City

Customer Support Representative – Retail

Employment period : 2020 - 2022
Teletech / TTEC - Quezon City

Financial Customer Service

Employment period : 2022 - 2023
Accenture - Quezon City

Insurance and Annuity - Back Office & Customer Support

Employment period : 2023 - 2024
Balboa Digital PH - Pasig

Appointment Setter / Lead Verifier / Customer Service

Employment period : 2024 - 2025
Homeaglow PH - Austin, Texas

Customer Representative - Retention Agent

Employment period : 2025 - 2025