Christiannuel Hoy
Process Improvement Specialist
Pasig, Philippines|Verified Account
Preferred Salary:
₱46,240/month (Approx $800.00)
Preferred Employment:Full-Time
Top Skills
ecommerce / shopping carts
customer service
technical support
machine learning
chat and e-mail support
email management
data entry
customer support
admin support
SUMMARY
EDUCATIONAL DETAILS
University of Perpetual Help - Biñan City, Laguna
Bachelor of Science in Information Technology
SY 2007 - 2009WORK HISTORY
ByteDance Philippines Inc. - Taguig City
Workflow Program Manager
Employment period : 2024 - 2025ByteDance Philippines Inc. - Taguig City
Chatbot-Automation Annotation Specialist
Employment period : 2023 - 2024ByteDance Philippines Inc. - Taguig City
E-commerce Tier 2 Service Specialist
Employment period : 2022 - 2022Probe Group Philippines - Taguig City
Team Leader - Avis Budget Group
Employment period : 2019 - 2021TaskUs Philippines - Taguig City
Shopify Guru
Employment period : 2018 - 2019Shopee Philippines - Taguig City
Customer Service - Subject Matter Expert
Employment period : 2017 - 2018TELUS International Philippines - Taguig City
Customer Service Representative - FFH Care
Employment period : 2017 - 2017Salmat Services Inc. - Taguig City
Customer Service Representative - FFH Care
Employment period : 2016 - 2016Harte Hank Philippines - Taguig City
Technical Support - Samsung US
Employment period : 2014 - 2015