Wilson James Abucay
Customer Support Team Leader
San Mateo, Philippines|Verified Account
Preferred Salary:
₱50,587/month (Approx $876.00)
Preferred Employment:Full-Time
Top Skills
operations management
time management
data analysis
admin tasks
crm software
google workspace and microsoft 365
SUMMARY
EDUCATIONAL DETAILS
STI College Marikina
Bachelor of Science in Information Technology
SY 2005 - 2007WORK HISTORY
Concentrix - QUEZON CITY
Team Leader – Operations (Project Connect)
Employment period : 1970 - 1970TDCX - Ortigas
Team Leader – Operations (Project Like)
Employment period : 1970 - 1970TaskUs - Antipolo
Team Leader – Operations (Facebook)
Employment period : 1970 - 1970Concentrix - QUEZON CITY
Sr. Team Leader – Operations (TripAdvisor/Viator Multimedia Supplier Support)
Employment period : 1970 - 1970WNS Global Services - QUEZON CITY
Team Leader – Assistant Manager Operations (United Airlines)
Employment period : 1970 - 1970WNS Global Services - QUEZON CITY
Quality Advocate – Lead Associate Quality (AVIS & Budget Group / United Airlines)
Employment period : 1970 - 1970WNS Global Services - QUEZON CITY
Customer Service Representative – Associate Operations (AVIS & Budget Group / United Airlines)
Employment period : 1970 - 1970International Police Commission – Philippine Command - QUEZON CITY
IT Personnel
Employment period : 1970 - 1970JDC INC. (Juan Dela Cruz Coalition Incorporated) - QUEZON CITY
IT Project Manager
Employment period : 1970 - 1970LWS Media - Origas
Customer Service Representative
Employment period : 1970 - 1970Convergys - QUEZON CITY
Technical Support Representative
Employment period : 1970 - 1970