Ana Lourdes R. Cerafica

Customer Support Representative

Binangonan, Philippines|Verified Account
Preferred Salary:
₱10,127/month (Approx $176.00)
Preferred Employment:Part Time

Top Skills

travel planning
data entry
appointment setter
cold calling
lead generation
research

SUMMARY

EDUCATIONAL DETAILS

Bansud Institute

Secondary

SY 2002 - 2007
Pamantasan ng Lungsod ng Pasig

Bachelor of Science in Secondary Education Major in Biology

SY 2007 - 2011

WORK HISTORY

Concentrix - Quezon City

Customer Service Representative-Commercial Retention Advocate

Employment period : 1970 - 1970
Concentrix - Quezon City

Technical Support Advocate

Employment period : 1970 - 1970
WNS Services INC - Quezon City

Lead Associate Quality-Quality Evaluator

Employment period : 1970 - 1970
WNS Services Inc - Quezon City

Customer Service Representative-Travel Expert

Employment period : 1970 - 1970
WNS Services Inc - Quezon City

Customer Service Representative-Banking and Financial Services

Employment period : 1970 - 1970
Sacred Heart Academy Pasig - Pasig City

Primary School Teacher

Employment period : 1970 - 1970
Uteacen Phils. - Pasig City

ESL Teacher

Employment period : 1970 - 1970
St. Gabriel International School - Pasig City

Primary School Teacher

Employment period : 1970 - 1970