Virtual Assistant

Expected Salary:
$250.00/month
Employment Type:
Full Time
Facebook Connected
Public ID Verified

Basic Information

Age
27
Gender
Female
Member Since
July, 2020
Education
Bachelors Degree
Experience
6

Top Skills

Speaking

Sales Representative

Customer Support

Summary

I've been in the line of Telemarketing and sales industry since year 2015. I used to work as a Telemarketing associate for 2years in the banking industry, and was promoted as Telemarketing manager for the next 2years.

I specialize both on prospecting of new accounts for the bank where I used to work, and calling their existing clients to offer an upgrade in their credit cards. I can handle 50 to 70 calls in a day, aside from doing the deliverables of a Telemarketing Team Leader. Whereas, I do the interpretation, presentation and reporting of the overall sales in a day, in a month and the upto-date or year-end report covering the entire year.

I have handled the leads and software management of the entire Telemarketing department, managing 30 Telesales agents doing three different jobs : - The first 10 agents doing the credit card activation of the bank and promotion of existing marketing campaigns; - The next team of 10 agents handling credit card sales; - And, the other team of 10 agents doing the credit card upgrades.

I am known for being keen to details, result-oriented, patient as a leader should be, trustworthy both on professional and personal means, and sympathetic that's why I can work with different types of people. I can speak in English fluently, both in written and verbal, given that I am a seasoned Telemarketing agent already catering from mass affluent to well-off type of clients. I am good in taking notes, communicating effectively, and doing presentations.

Also, I have a professional experience working in a business-to-business and business-to-customer set up before I was formally transferred in the Telemarketing department wayback May 2015. Given this, you won't have problems with me communicating either directly to your customer and partners. I am computer proficient, knowledgeable in any Microsoft application, multitasking and can do emails and call at the same time, punctual and no problem when it comes to attendance. I can also do secretariat or administrative works.

Attached herewith is my CV for your own review. I am looking forward to working with you in the future.

Skill Rating

Admin & Office (Virtual Assistant)

Quality Assurance
Transcription
Travel Planning
Appointment Setter
Data Entry
Email Management
Event Planner
Human Resource Management
Project Coordinator
Research
Admin Assistant
Recruitment Assistant
Personal Assistant

Customer Service and Admin Support

Content Moderation
Customer Support
Email Support
Phone Support
Social Media Moderation
Tech Support
Community Forum Moderation

English Skills

Speaking
Tutoring Teaching
Writing
Translation

Marketing and Sales

Twitter Marketing
Affiliate Marketing
Classified Ads Marketing
Direct Mail Marketing
Email Marketing
Lead Generation
Mobile Marketing
Sales Representative
SEM
SEO
Social Media Marketing
Telemarketing
Video Marketing
Facebook Marketing
LinkedIn Marketing
Instagram Marketing
Craigslist Marketing
YouTube Marketing

Project Management

Design Project Management
Web Development Project Management
Writing Project Management
Software Development Project Management
Other Project Management
Marketing Project Management

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