Virtual Assistant/Customer Service Representative

Expected Salary:
$450.00/month
Employment Type:
Full Time
Facebook Connected
Public ID Verified

Basic Information

Age
26
Gender
Female
Contact Number
Member Since
July, 2020
Education
Associates Degree
Experience
2 years

Top Skills

Phone Support

Customer Support

Sales Representative

Summary

Sep 2014 – March 2018 MLT SDN BHD Bandar Seri Begawan Brunei Sales Representative Matched customers with products based on their needs and desires. Train other sales representative to meet their quotas. Excellent selling, communication and negotiation skills. Proven work experience as a sales representative.

May 2018 – May 2019 Globemerchants Inc. (Duty free Philippines) Mactan Cebu International Airport Sales Associate Assess customers needs and provide assistance and information on product features. Actively seek out customers in store Build productive trust relationships with customers. Remain knowledgeable on products offered and discuss available options. Maintain in-stock and presentable condition assigned areas. *Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis.

May 2019 - March 2020 Concentrix Philippines Customer Service Representative

Managing incoming calls and customer service inquiries. Identifying and assessing customers’ needs to achieve satisfaction. *Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Skill Rating

Admin & Office (Virtual Assistant)

Event Planner
Human Resource Management
Recruitment Assistant
Quality Assurance
Research
Transcription
Travel Planning
Personal Assistant
Appointment Setter
Admin Assistant
Data Entry
Email Management
Project Coordinator

Customer Service and Admin Support

Email Support
Tech Support
Social Media Moderation
Phone Support
Customer Support
Content Moderation
Community Forum Moderation

English Skills

Speaking
Translation
Tutoring Teaching
Writing

Marketing and Sales

Email Marketing
Direct Mail Marketing
Classified Ads Marketing
Affiliate Marketing
SEM
Sales Representative
Mobile Marketing
Lead Generation
Video Marketing
Twitter Marketing
Facebook Marketing
LinkedIn Marketing
Instagram Marketing
Craigslist Marketing
YouTube Marketing
SEO
Social Media Marketing
Telemarketing

Writing

Creative Writing
Copywriting
Blogging
Editing Proofreading
Ghost Writing
Technical Writing
Web Content Writing

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