Sep 2014 – March 2018 MLT SDN BHD Bandar Seri Begawan Brunei Sales Representative Matched customers with products based on their needs and desires. Train other sales representative to meet their quotas. Excellent selling, communication and negotiation skills. Proven work experience as a sales representative.
May 2018 – May 2019 Globemerchants Inc. (Duty free Philippines) Mactan Cebu International Airport Sales Associate Assess customers needs and provide assistance and information on product features. Actively seek out customers in store Build productive trust relationships with customers. Remain knowledgeable on products offered and discuss available options. Maintain in-stock and presentable condition assigned areas. *Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis.
May 2019 - March 2020 Concentrix Philippines Customer Service Representative
Managing incoming calls and customer service inquiries. Identifying and assessing customers’ needs to achieve satisfaction. *Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.