Has an extensive experience in customer service and technical support with almost 2 years in the BPO industry and 5 years in the health and wellness sector. Dedicated and customer-focused with a strong commitment to delivering top quality customer experiences.
To put that in details, my first job was with Sykes Asia as a technical support agent for a DSL service based in the US. My second job was with Convergys Philippines for a US-based Fiber connection catering technical support assistance for digital TV, VoIP and broadband internet. My third job was with Acquire Asia Pacific as tech support specialist for DSL service based in Australia. Lastly, my recent job was a manager for health and wellness spa located in Makati City. My work as a manager entails overseeing all the aspects of operations such as:
•managing staff •keeping an eye on the maintenance of the facilities •creating marketing and promotional campaigns •budget allocation •supervisory duties such as hiring, training and scheduling