BUSINESS OWNER Processed Meat Shop / June 2016 - Present
•Started the business from the ground up, while wearing every hat of the business. •Built great rapport with all vendors in an effort to grow a relationship and generate business. •Built excellent relationships with my trade customers by providing the best quality products and service. •Set price scales and ensure enough sales are coming through to keep the business viable. •Monitor and analyze sales records, trends, or economic conditions to anticipate consumer buying patterns and determine what the shop will sell and how much inventory is needed.
SALES REPRESENTATIVE Chronos Strategies HLK Corp. / January 2017 - July 2017
Handled inbound calls from Medicare beneficiaries/patients who are experiencing pain and offered them the opportunity to receive a durable medical equipment at a little to no cost. Key responsibilities include:
•Obtained patient's information for eligibility check.
•Data Entry of patient's information in a CRM System.
•Identified patient's primary health concern and offered them the appropriate DME as solution.
•Assisted patients by explaining procedures, answering questions and providing information.
CUSTOMER SERVICE REPRESENTATIVE Stellar Philippines / September 2011 - April 2012
Managed large amounts of inbound calls from Jetstar Airways customers, provided excellent consistent customer service. Key responsibilities include:
•Provided information and answered enquiries about fares, baggage, check-in, and others. •Addressed customer needs, complaints, or other issues with services and products. •Managed flight bookings, changes, cancellations and refunds. •Made sales or recommendations on flights, hotel accommodations and car rentals that may better suit customer needs.