Virtual Assistant | Customer Service

Expected Salary:
$250.00/month
Employment Type:
Part Time

Basic Information

Age
22
Gender
Female
Member Since
July, 2020
Education
Bachelors Degree
Experience
2 years

Top Skills

Writing

Email Management

Customer Support

Summary

I have been working for almost 2 years in online customer service and as a virtual assistant. In my past jobs, I was able to work with great passion and dedication. My duties were usually to identify customers’ needs, clarify information, research concerns, provide timely solutions, and process their orders. Also, I was responsible for answering customer support questions via e-mail or online chats. If given extra tasks, I handle and monitor the shops' social media accounts. I am used to working with software such as Zendesk, G Suit, and emailing applications like Zoho Mail. I have been exposed to Shopify and AliExpress websites which are accompanied by Dropfied and Oberlo dropshipping applications.

For the past two years, I could say that my knowledge have developed. I learned alot and I would love to share and contribute my customer service skills and be able to also improve and learn from it more in any possible way. These are my other skills that could contribute to other job positions: •Basic AutoCAD - 2D and 3D •Researching Skills •Photoshop Editing •Microsoft Office Literacy •Microsoft Excel Literacy

Skill Rating

Admin & Office (Virtual Assistant)

Admin Assistant
Data Entry
Email Management
Event Planner
Research
Transcription
Appointment Setter
Personal Assistant
Recruitment Assistant

Customer Service and Admin Support

Tech Support
Community Forum Moderation
Content Moderation
Customer Support
Email Support
Phone Support
Social Media Moderation

English Skills

Tutoring Teaching
Speaking
Translation
Writing

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