Served as a Technical Business Analyst to the company under different projects Served as a Systems Developer to the company under different projects Served as a QA/Tech Support on a social media management tool.

Technical Support for CDIS (Corporate Dealership Information System) ● Supports all distributors, warehouses and stores which uses the CDIS. ● Carries out the modification and maintenance of the system and database. ● Generation of monthly reports according to region ● Technical support for internal users of the system (SMYPC, SMC, SMBI, etc.)

Software Engineer for BDIS (Beer Dealership Information System) ● Initial development of the inventory system of SMB ● Created the report generation tool and assembly of reports using Crystal Reports ● Modified and maintained the system ● Trained users of the system (SMB agents and regional managers) ● Deployed the system in different areas across the nation.

SKILLS: ● Technical documentation related to software development; ● Business requirements gathering and documentation ● Technical Design Document ● User Stories and Use-case Diagrams ● System Wireframes ● User Reference Manuals ● Project Management ● Business requirement monitoring ● Liaise with clients for requirements ● Analyzes current and proposed business processes ● Initiates SCRUM with developers. ● Technologies and Development Platforms ● Microsoft Azure ● Web Matrix ● RDLC ● CSS ● Outsystems ● HTML/HTML5 ● MS SQL / MySQL ● Methodologies and Models ● Solid knowledge with SDLC ● Solid experience with traditional waterfall and agile methodology ● Fair Knowledge with DevOps