Hi there, my name is Maria Rita Siao from the Philippines.
I have been in the customer service industry for 8 years now and my experience in this field is wide.
I have developed impeccable chat and phone manners over the years and I am accustomed to multi-tasking.
I am very eager to continuously upgrading my skills so I enrolled in an online Virtual Assistant Academy to make myself fully equipped in serving my clients to the best of my ability.
I am well trained of the following : Email Management Email Marketing Ecommerce VA tasks Gsuite To give you a little background of my customer service experience. I have handled numerous accounts that made my skills very flexible.
In the airline and travel industry, I am trained and have experienced with Amadeus and Sabre. I book hotels, car rentals and flights.
I also have experience in the Ecommerce industry like Lazada Philippines and Singapore where I started as an email customer support and eventually handled a different line of business such as being in the escalations team.
While in the health care insurance field, I was able to handle Humana and United Health Care providing assistance and coverage to its members and providers ( health care professionals ).
I am compassionate, dedicated and always serious to my job. I work with integrity and radiates positivity. I am also computer literate and knowledgeable in the use of Microsoft Word, PowerPoint and Excel. I do not limit myself to my comfort zone and is always willing to learn new things if needed .
I am very keen to work with a company who can appreciate hard work and effort of its people .
I am looking forward to work with you . Feel free to contact me at your most convenient time so we can further discuss .
Have a great day!