I've been in a BPO Industry for almost 5 years and with this, I already developed a lot of skills and knowledge. I learned how to communicate with different types of customers and clients. I do what they ask efficiently and effectively. I'm a very detail-oriented person in order to have minimal or no errors. I make sure that I maintain focus while performing repetitive duties. I also have profound writing skills and good computer skills in office applications such as MS Word, MS Excel.