I was in the BPO (Call Center) industry for 8 years. 6 years as a Customer Service Professional, 1 year as a Telemarketer/Outbound Sales Representative and 1 year as an HR Generalist | Recruitment Specialist | Assistant Trainer.
Recently, I worked from home as a General Virtual Assistant for 2 years where my admin skills were honed. I am a good fit for the role as I have worked for several clients in the past. I had my supervisory experience when I worked as an HR Generalist/Assistant Trainer at VisayX Corporation. I am also currently mentoring around 100 young people and young adults in the church.
I have an excellent Communication skills and I am proficient with several platforms. I have a great working PC. It's a Dell laptop with Core i5 processor and 8GB RAM. I also have a good internet connection at 5MBPS d/s and a noisecancelling headset which I've all been using for two years now, without issues.
I always wanted to work from home for the convenience of not needing to travel, beating the traffic. There is also lower stress and greater being because of the work-life balance. Based on my recent experience, I was happier when I started working from home and it resulted in better motivation and excellent customer service.