I am a stay at home single mom of one. Enthusiastic sales, marketing, and customer service professional with more than 10 years of experience. Unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues, and win customer loyalty. I worked as a Data Management Associate for 2 years for an Australian Company, processed pledges through welcome calls to ensure the highest quality data and intensive verification process before being delivered to local and Australian clients, follow up, upgrade, and reactivation calls. I also worked as a Customer Management Officer at Smart Communications Inc for almost 5 years, handling sales, tech support, and customer support. Familiar with major customer service tools, conflict resolution, and possess a positive attitude. I’m known for being a detail-oriented, well-organized team player. I never miss deadlines, I’m a good communicator and I can juggle multiple tasks at once. In my performance reviews, my boss always notes that she appreciates my professionalism and enthusiasm for the job.