Social Media Manager, August 2019 - Present
• Implement online community strategies and coordinate with stakeholders across the client's brand to ensure its effectiveness • Day-to-day administration of and coordination with Community Managers to manage content, performance analysis, and fan engagement
Community Manager, September 2017 – July 2019
• Manage and facilitate social media communities by responding to social media posts and developing discussions. • Manage efforts in building online reviews and reputation.