EASTWEST BANKING CORPORATION Tacloban Marasbaras Store Tacloban City, Leyte, Philippines 6500 April 03, 2017 – March 23,2018

Sales Associate (New Accounts)

Deliver excellent customer service that ensures ongoing sales and high levels of customers satisfaction Work with customer to determine their needs and then recommend the right product to solve the customer's problem. Assist in ensuring that the product presentation area is clean and organized Maintain and updates clients accounts. Prepares monthly Inventory and Purchase request of bank supplies Verifies cash balance at the end of the day

CHINA BANKING CORPORATION Tacloban Branch Tacloban City, Leyte, Philippines 6500 August.2012 – March 2016

Branch Operation Assistant (BOA)

ACCOUNTING ●Maintains and updates subsidiary ledgers; ●Downloading/printing & segregates of daily transaction reports; ●Prepares monthly/quarterly/semi-annual/year end reports for submission to Head Office; ●Prepares month end entries; ●All clearing float and unposted items will be performed immediately. ●Prepares reimbursement expenses/allowances of officers; ●Maintains and updates subsidiary ledgers for the expense accounts and filling of its receipts; ●Performs the final callback of previous day’s transactions; ●Properly files all posting media documents; ●Handles the callback of General Ledger tickets against the GL  Posting, Trial Balance; ●Handles the same day callback of all other bank’s check deposits and bills payment; ●Properly files all GL tickets, filling tickets, and posting tickets; ●Properly files the teller’s Totals Report, Journal Report, and other reports used in the final callback procedure; ●Properly files all the Dimension reports; ●Performs other duties which are related to clearing/accounting functions as may be assigned from time to time; ●In the absences of Loan Assistant or Branch Operation Head (BOH), I perform some of their functions as needed arises.

CLEARING ●Receive pouch containing inward clearing checks from PCHC’s authorized courier; ●Processes inward clearing of checks and returned checks; ●Verifies all check deposits from teller’s validation; ●ATM reconciliation; ●Segregates all outgoing checks and process them for clearing transactions; ●Prepares necessary entries relative to clearing transactions.

LOAN ASSISTANT ●In the absence of Branch Loan Assistant, I perform some of the functions as needed arises such as; ●Performs loans maturities daily; ●Prepares all documents needed for new release loan application; ●Prepares tickets for the loan related transactions; ●Posting of Tickets.

Special Meritorious Award China Banking Corporation Tacloban Branch,Philippines December 9, 2013

BETHANY HOSPITAL MULTI-PURPOSE COOPERATIVE (BHMPC) Tacloban City, Leyte , Philippines June 2010- July 2012   Accounting Clerk

●Recording, summarizing data and making computations to compile. ●Prepares monthly payroll deduction amortizations of members. ●Prepares Schedules of Daily Cash Receipts and Daily Deposits. ●Updating of Loans, Handling Petty Cash Funds. ●Identifying of members ledger for probable collections, accounts payable, accounts    ●Receivables. ●Involves use of computers to maintain financial records and to complete accounting reports. ●Examines and analyzes accounting records for purposes of preparing reports. ●Includes such activities as keeping and verifying records of transactions: receiving and ●Disbursing money, verifying amounts, combining data and performing computations to create   ●Statistical records. ●In charge of the total amount to be computed in their cash advance request Experience Gained ●Maintain accurate records and files. ●To maintain quality services consistently. ●Maintaining the secrecy of members account. ●Effective communication skills and interpersonal skills. ●To take in-charge transactions in the absence of the cashier. ●Learned the flow of the General Accounting operation. ●Learned to deal with members requests regarding with the cash advance. ●Learned to communicate with the committees in connection of loans.

| Customer Service Skills APAC CUSTOMER SERVICES INC. - Customer Service Representative

Handle 50+ customer interactions per day, giving detailed ,personalized, friendly & polite service to ensure customer retention. Trained in how to use the system, entering customer data and organizing customer interaction logs. Remained curteous and calm at all times, even during moments of intense customer displeasure. Learned and study of comlany products and services, including prices and special discounts.  Provide Customer care out-sourcing solutions and Answers clients biling, disputes claims and processing documents

I VIRTUAL ASSISTANT AND DATE ENTRY RESEARCH SKILLS MIRAK GROUP INC - Virtual Assistant/ Data Entry

- Gathering hundreds of data and information everyday depends on the clients instruction. - Translate gathered data into a different language. - attention to detail and accurate entry

HEALTHY WISER / FREELANCE - Data Entry and Research / VA

Maintained clients communication Updated companys spreadsheet and attention to detail with accurate data entry Handle 100+ customer interaction per day asking personal info such as e-mail address.

I Online English Teaching Skills BIBO GLOBAL OPPORTUNITY / ACADSOC / GABLINGO - Online Teaching

Quickly establishing rapport and adapting to student’s needs Writing teachers notes to summarize the lesson and further motivate the student Conducts 25 minute sessions with students online. Encourage natural conversations whenever possible by engaging the student in further questions relating to the topic. Corrects mistakes in a kind manner to help the student continue to feel comfortable speaking.