I started off my career as a Customer Service Agent 4 years ago with Qualfon Philippines Dumaguete Site where I performed a full cycle customer service duties like helping customers in adding minutes to their phones, processing phone replacement and troubleshooting. My next customer service job was with Teletech Philippines Dumaguete site where i work in a health insurance account, i assist doctors and medical health workers in providing the patients eligibility and benefits and also process claims. My next job was with student universe dot com where i performed a full cycle travel agent, i assist passengers in booking changing the dates cancelling their flights processes refund and all other special request, i also call airlines to request passengers special request about meals seats pets and even musical instruments. And if there's something happen to the flight or to the passengers we help them process insurance. And my latest job was with Amazon Dumaguete site where i performed a full duties of an online retail support i help customers checking their orders if they want to request for a replacement or refund if there's something wrong with their order, there are also customers tracking orders when its delayed other customers would also cancel their subscription to a monthly vitamins or dog food and others will cancel their prime TV subscription and all other services with amazon.