customer service representative

Expected Salary:
$499.00/month
Employment Type:
Full Time
Facebook Connected
Public ID Verified

Basic Information

Age
41
Gender
Female
Contact Number
Member Since
October, 2020
Education
Bachelors Degree
Experience
4 years

Top Skills

Tech Support

Phone Support

Email Support

Summary

I started off my career as a Customer Service Agent 4 years ago with Qualfon Philippines Dumaguete Site where I performed a full cycle customer service duties like helping customers in adding minutes to their phones, processing phone replacement and troubleshooting. My next customer service job was with Teletech Philippines Dumaguete site where i work in a health insurance account, i assist doctors and medical health workers in providing the patients eligibility and benefits and also process claims. My next job was with student universe dot com where i performed a full cycle travel agent, i assist passengers in booking changing the dates cancelling their flights processes refund and all other special request, i also call airlines to request passengers special request about meals seats pets and even musical instruments. And if there's something happen to the flight or to the passengers we help them process insurance. And my latest job was with Amazon Dumaguete site where i performed a full duties of an online retail support i help customers checking their orders if they want to request for a replacement or refund if there's something wrong with their order, there are also customers tracking orders when its delayed other customers would also cancel their subscription to a monthly vitamins or dog food and others will cancel their prime TV subscription and all other services with amazon.

Skill Rating

Admin & Office (Virtual Assistant)

Email Management
Admin Assistant

Customer Service and Admin Support

Tech Support
Phone Support
Email Support
Customer Support

The Ultimate Salary Guide For Hiring Filipino Virtual Assistants
_____

How much should you pay your Filipino virtual assistant? Download our free ultimate salary guide for hiring virtual staff in the Philippines