I've been with the call center industry for 12 years and 1 year as a virtual assistant. I started my career as a technical support representative/chat support for Time Warner Cable. I also worked with Comcast as a billing and technical support and was promoted as a subject matter expert. I was tasked to handle newbies and support them until they are ready to be transferred to their respective team leaders. I also worked as a quality assurance specialist for a medical campaign. I've been a sales manager for a credit card processing firm for our small business partners in the US. Recently, I ventured being a virtual assistant doing cold calling and email management. I worked as a real estate VA frog Max Maxwell and Venz Group. I do lead generation, skip tracing and cold calling. Move up the ranks as an acquisitions manager, dispo and marketing specialist.