Virtual Assistant/Customer Support Specialist

Expected Salary:
$600.00/month
Employment Type:
Full Time
Facebook Connected
Public ID Verified

Basic Information

Age
29
Gender
Male
Member Since
January, 2021
Education
Bachelors Degree
Experience
11

Top Skills

Copywriting

Technical Writing

Marketing Project Management

Summary

I've been with BPO for 5 years now. Handling Technical and Customer support. Well trained Technical support, (Phone, Cable, and Internet) Call Handling, Calm under pressure, Communication skills (Fluent in English) , Time Management, Can Identify clients/Customer concern. Can be trained easily, Ability to work in different time zones, Can do multi-tasking (Especially replying to a chat or answering to a call or doing the same vice/versa.) Lastly, Can handle a group of people/ Team Lead. I also work as a VA for Real Estate, Roofing Company and HVAC. HVAC, REAL STATE, ROOFING, (Scrapping emails, Sending Emails, Replying to the concerns through email, Scheduling, Appointment and Cold Calling)I am a graduate of Bachelor of Elementary Education. Tools that I am capable of Asana, Nextiva, Tawk, Trello, Email Scrapper, Mozzila Thunderbird, Dropbox, Linkined Google suit, Zendesk and Web mail.

Skill Rating

Admin & Office (Virtual Assistant)

Admin Assistant
Data Entry
Email Management
Personal Assistant
Quality Assurance
Appointment Setter
Recruitment Assistant

Customer Service and Admin Support

Phone Support
Tech Support
Customer Support
Email Support

English Skills

Translation
Speaking
Tutoring Teaching
Writing

Marketing and Sales

Email Marketing
Sales Representative
Lead Generation

Professional Services

Real Estate Services
Medical Services
Architectural and Engineering Services
Legal Services

Project Management

Software Development Project Management
Marketing Project Management

Writing

Copywriting
Technical Writing

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