Customer Support, Email Support, Data Entry, VA

Expected Salary:
$600.00/month
Employment Type:
Part Time
Facebook Connected
Public ID Verified

Basic Information

Age
25
Gender
Male
Contact Number
Member Since
April, 2018
Education
High School Diploma
Experience
Customer support, Supervisor, Phone and Email

Top Skills

Phone Support

Email Support

Tech Support

Summary

Software/Application Skills > Microsoft Office Apps (Specifically Microsoft Word, Microsoft Excel)
> CRM like Siebel > Google Apps (Google Drive, Google Docs, Google Sheets, Gmail) > Photoshop > Corel Draw Graphics > Adobe InDesign

Online Apps > Slack > Trello > Wordpress (Woocommerce) > Outlook 365 > PrivateEmail Customer Service
I've worked as a Customer Support for 3 years. Task Includes: > Phone Support (able to use hardphone and softphone) > Email/Chat Support (Able to use different Apps for email handling) > Adding and Updating information to CRM > Sending Tickets if necessary > Documenting call

Dropshipping/E-commerce Task Includes: > Answering customer inquiries via email > Updating Report Sheet daily > Promoted as Team Leader(assess and interview prospect hires and train them) > Uploading Products to an online website (upload image, writing description, sku, price and item name) > Checking tracking numbers > Handling Paypal Cases and messages

Office Admin/ Data Entry > Excel, Word files, PDF > Creating Invoices, Receipts, Calling Cards

I am more than happy to answer further questions and be part of your company/organization. I am pleased to learn new stuff and enjoy work.

Skill Rating

Admin & Office (Virtual Assistant)

Personal Assistant
Email Management
Quality Assurance
Transcription
Research
Admin Assistant
Data Entry

Customer Service and Admin Support

Tech Support
Phone Support
Email Support
Customer Support
Content Moderation

English Skills

Translation
Tutoring Teaching
Speaking
Writing

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