Create a free job post. Write as many details as possible. Don’t worry about it being perfect.
Message the best applicants. Send job offers and agree on terms.
Use Work Log to track the hours that your staff works.
(Free & optional to use!)
Easily pay your staff from within your VirtualStaff.ph dashboard. Pay on your terms.
Customer service representatives are the staff that represents the support that you offer your customers either pre, post, or during the purchase cycle.
Customer support agents play an essential role in how customers and clients perceive your brand.
Depending on what is essential to your business, you can hire customer service representatives for phone support, live chat, email support, and many other things.
Whenever outsourcing customer service to the Philippines, you will save thousands of dollars per year in salary costs, that’s guaranteed. However, it is also crucial that you hire customer service reps that can easily replace the equivalent skilled employee in your home country.
The goal for outsourcing customer service to the Philippines comes down to these two crucial things:
Your goal is to benefit from both of those key benefits successfully. If you do this, you will see incredible results for your business.
Here are some examples:
You can outsource customer support by directly hiring experienced and qualified customer service representatives in the Philippines and save as much as 80% on salary costs.
The hourly rate for customer service representatives depends on the person. You can browse the thousands of customer support jobseeker profiles on the Virtual Staff marketplace and see for yourself what the actual salary rates are.
To successfully hire remote customer service agents, please consider the following things:
You can outsource customer service to the Philippines and save 80% on salary costs by hiring experienced, skilled, and English-speaking full-time customer support representatives.
You can choose between two options when outsourcing customer service to the Philippines through the Virtual Staff Philippines outsourcing platform.
It’s easy. You just need to create your free employer account verify your account, and you can immediately message, interview, and hire customer service representatives directly.
Inside your VirtualStaff.ph employer dashboard, you’ll have access to all of the following features:
You don’t have to communicate with your staff inside VirtualStaff.ph. You only have to pay your staff through the platform.
The salary you agree with your customer service staff is entirely between you and the individual applicant. You send them a job offer from inside VirtualStaff.ph.
Get extra legal protections, your own dedicated client success manager, as well as recruitment and human capital support.
Our enterprise solution is geared towards businesses that want to hire at least three staff over the next 12 months. This is the service that some of our large global clients use, mainly because of the extra-legal protections that we have put in place.
Do you want us to help you professionally build your team in the Philippines?
Do you want us to help you professionally build your team in the Philippines?