Why Customer Feedback is the Ultimate Growth Hack

Updated on : 12 Dec 2024

Ever wondered how customer feedback can transform a business? When we started VirtualStaff.ph, we thought we had all the answers. Turns out, our customers had better ones.

In this week’s newsletter, I've shared how listening to feedback took us from being “just a job board” to becoming the go-to solution for building remote teams in the Philippines.

Here’s what you’ll find inside:

The game-changing insights we uncovered by truly listening to our users.
How customer feedback led us to build our Enterprise solution and serve global brands like Virgin.
A sneak peek at the upcoming VirtualStaff.ph 3.0, launching January 2025.

Customer feedback isn’t just valuable—it’s the ultimate growth hack.

👉 Read the full story here

Let’s grow smarter!

One Seat away from reliable, affordable staff.

Michael Brodie

Founder of VirtualStaff.ph — Creator of the VirtualStaff Seat System

Michael Brodie is the founder of VirtualStaff.ph and the creator of the VirtualStaff Seat System, a modern alternative to traditional outsourcing and offshore staffing agencies.

After years of seeing business owners struggle with inflated markups, recruiter-driven hiring, and unreliable offshore models, Michael set out to build something different — not another job board, not another BPO, but a system.

The result was VirtualStaff.ph: a plug-and-play way for businesses to build dependable, full-time back-office teams in the Philippines — without salary padding, outsourcing firm markups, or long-term lock-ins.

Through VirtualStaff Seats, businesses can add reliable Filipino staff directly into their operations — one Seat at a time — for roles like customer support, admin, billing, bookkeeping, and back-office operations.

Today, businesses across the US, Australia, and the UK use the VirtualStaff Seat System to build stable, long-term teams that simply work — while staying in full control.

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