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How Do Pay Raises Work While Working With Virtual Assistants?

Updated on : 31 Oct 2024

When you’re working with virtual assistants, especially in the Philippines, figuring out how to handle pay raises can be tricky if you’re new to it. At VirtualStaff.ph, we’ve streamlined this process to make it as easy and transparent as possible, for both you and your VA.

Here’s everything you need to know about how pay raises work with virtual assistants and some best practices to keep things smooth and fair.

Setting the Initial Salary

On VirtualStaff.ph, the process of hiring and onboarding a virtual assistant (VA) starts with setting a salary rate in the contract. When you send an offer to a VA, you decide on a rate that works for both of you. This protects you as the employer by establishing a clear, mutually agreed-upon rate, right from the start.

VirtualStaff.ph isn’t just a job board—it’s a full HR, Compliance, and Payroll platform. We handle the legalities and payment logistics, so you don’t have to worry about compliance. Setting up the VA’s rate in the contract creates a foundation of trust, which is essential for building a long-term working relationship.

Adjusting the Salary for Raises

So, how do you handle raises? It’s simple. If you decide to reward your VA with a salary increase, you can do it directly from your VirtualStaff.ph dashboard with just a click. This allows you to bump up their pay instantly and keep everything transparent and organized.

However, note that you can’t decrease their salary through the dashboard. If you need to lower a VA’s pay (which might happen if their role changes or their workload decreases), you’ll need to draft a new contract, and the VA must agree to the new terms. This protects the VA, ensuring they’re always in control and fully aware of any changes to their income.

What’s the Standard Raise in the Philippines?

In the Philippines, an annual raise is not just appreciated—it’s often expected. The standard range is about 3-5% annually. Giving your VA a modest bump each year is a common practice and helps you retain talent. It’s a great way to show appreciation and encourage long-term commitment, which ultimately benefits your business.

Of course, it’s up to you if you want to go beyond that. Let’s say you started your VA on a PHP 30,000 monthly salary (roughly $550-$600 per month). If they’re doing an exceptional job, you might consider a more significant raise, bumping them up to PHP 40,000 ($750-$800 per month) after 6 or 12 months. 

This kind of increase can help boost motivation, reward their hard work, and reflect their value to your business.

My Approach to Raises and Bonuses

Personally, I like to reward loyalty and exceptional performance. Over the years, I’ve sometimes given my virtual staff annual raises of 20-30%, particularly when they’ve taken on extra responsibilities and become real assets to the team. While you don’t have to give large raises, I think recognizing hard work and commitment is a worthwhile investment.

A common practice that’s worked well for me is giving a bonus or small raise after the first 6 months. For instance, I often give my team members a PHP 10,000 ($200) bonus after they’ve been with me for a year, just to show appreciation for their loyalty. I also tend to give them a 10% raise after six months if they’re meeting or exceeding expectations.

So, What’s the Best Practice?

There’s no one-size-fits-all answer, but generally speaking:

  • Consider a 3-5% raise annually as the standard, which is likely what most VAs expect.
  • If you want to boost morale or recognize great performance, you can give a larger raise, especially if they’re going above and beyond.
  • Bonuses and mid-year raises are also great ways to show appreciation and motivate your team.

In the end, pay raises are about creating a positive and supportive working relationship. With VirtualStaff.ph, you have the flexibility to adjust salaries as you see fit, all within a secure, compliant platform that protects you and respects your VA.

Whether you decide on a standard 5% annual raise or want to give bigger bonuses or increments, just remember—investing in your team pays off in the long run.

Staff that plug into your business.

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Michael Brodie

Founder of VirtualStaff.ph 

Michael Brodie is the founder of VirtualStaff.ph and the creator of a structured offshore staffing model designed to plug directly into your operations.

After years of seeing business owners struggle with freelancer inconsistency, outsourcing complexity, and lack of operational control, Michael set out to build something different. Not another job board or BPO, but a system designed to add capacity without adding complexity.

The result was VirtualStaff.ph: a structured way for established businesses to increase operational capacity with dedicated offshore staff in the Philippines who integrate into their day-to-day operations, while the business stays in control and receives one predictable monthly cost.

Through this model, businesses can add reliable Filipino support staff into their operations across functions like customer support, admin, billing, bookkeeping, and back-office operations.

Today, businesses across the US, Australia, and the UK use VirtualStaff.ph to build stable, long-term teams that increase output, maintain control, and grow capacity without increasing operational complexity.

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