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What is a Virtual Assistant?

Updated on : 05-Oct-2023 06:43 AM

You might be considering getting a virtual assistant, but you don't know how this adds value to your company. Or you have no idea how virtual assistants work for your business or profession. 

You might also be wondering, what does a virtual assistant do? 

There are numerous reasons why businesses and professionals prefer to hire virtual assistants than the more traditional office-based staff.

To begin with, you can outsource a wide range of tasks, as virtual assistants perform anything from administrative chores and digital marketing to personal errands. 

A virtual assistant is a remote staff or contractor that supports administrative, corporate, social media, marketing, or other functions essential in a business or professional operations.

They save up time for small business owners, entrepreneurs, and managers through recurrent chores and administrative work. 

A virtual assistant usually functions from a home office but can access crucial planning documents such as shared calendars and files saved via Cloud for collaboration work. 

Why Do You Need A Virtual Assistant?

Many small-medium enterprises (SMEs) may have considered whether hiring a virtual assistant can benefit their business from time to time.

If you own a start-up or a growing business, the necessity to take on administrative tasks is a frequent concern. 

However, the fact remains that you need help, and hiring a virtual assistant can be a challenging endeavor for SMEs, especially if you're running a tight ship.

It's not always simple to spend money on more employees. 

But virtual assistants may do a lot to enhance the productivity of your organization.

Thinking about how a business owner spends time might be the essential aspect of the company's success.

Time is money for business owners (and critical managers); therefore, they need to focus on valuable tasks.

Every company is primarily concerned with reducing operational expenses. 

You will only pay for hours performed if you outsource your operations to a virtual assistant: no benefits, no sick days, no idle time.

Moreover, since virtual assistants operate remotely, you don't have to invest in additional office space.

Plus, a virtual assistant may perform many business functions and tasks. 

These tasks are of a wide range of nature, from scheduling to email management.

However, scheduling and managing emails are just the tip of the iceberg.

But hiring a skilled and experienced virtual assistant would mean that apart from a short introduction to how the business operates to your newly hired virtual assistant, there's no need for further training.

You'll be surprised at how virtual assistants can help you out with your business. 

Here's your guide on the various tasks they can perform:

Calendar Management 

A virtual assistant may help you manage your schedule in several ways. The virtual assistant can set your appointments reminders and organize documents in a complete personal assistant (PA) role. 

Your virtual assistant can also provide occasional assistance in emergencies, whether it's rescheduling the remainder of the day appointments at a late meeting contacting customers to reschedule or cancel in case of sickness or office issues, such as technical issues or natural catastrophes.

Some of how a virtual assistant may help you with your calendar are:

  • Confirm appointments
  • Coordinate and schedule appointments
  • Provide reminders about schedules 
  • Reschedule calls and meetings
  • Provide notice of any changes in the meeting schedule 
  • General follow-up tasks

Contact and Email Management

Email is not only an essential part of business life but a crucial method of communication.

The ease of sending an email and instantly retrieving an email from a pile of messages in the inbox is something many companies couldn't live without. 

​​Take notice if you've been buried with a ton of emails – or if you want someone to refresh your contact list. By performing the following tasks, a competent virtual assistant may save time to do the following tasks:

  • Screen emails
  • Update and add contacts
  • Add contacts to CRM
  • Leverage email account
  • Inbox management 

You may think about the notion of hiring a virtual assistant to handle your email as somewhat overkill. But remember that many company owners use email to manage their time wisely. 

A virtual assistant can help you with email management via follow-ups, email organizing, and scheduling.

You may assign your challenging email tasks to someone as reliable as a skilled virtual assistant, so you don't have to deal with them continuously and focus instead on what you have to accomplish at the end of the day.

Travel Arrangement 

You may live to create memories with tremendous ease.

Many regular travelers have shared their experiences of hiring a virtual assistant to assist with their travel requirements, booking plane tickets and accommodation, even making a travel itinerary list since it saves them time.

Arranging business flights and accommodations may consume much more time than you think. Isn't that time supposed to be used to focus on your business? A virtual assistant can:

  • Research hotels and flight schedules
  • Book flights and hotel accommodation
  • Research transportation options
  • Make travel itinerary
  • Plan holiday vacation
  • Handle a change of travel plans

When things turn upside down, it's extremely tough to handle so many things.

Your virtual assistant may be of tremendous help with your travel arrangement.

Most of us travel on holidays, but it's time to get the most out of it. Save yourself time and give your next trip planning load to an efficient virtual assistant. 

Business Development and Management 

Some virtual assistants specialize in specific business management tasks. For example, virtual assistants mainly focus on marketing, while others work in technology. 

More specialist virtual assistants typically cost a little more since they provide a more concentrated knowledge. There are also generic virtual assistants. However, that can deal with several tasks and companies in various sectors.

Whether research leads to LinkedIn or email addresses, your virtual assistant can do a great deal of work in business development. A virtual assistant may do these tasks and concentrate on your specific sales contacts such as:

  • LinkedIn research leads
  • Search for email addresses
  • Improve business proposals 
  • Assist in recruitment 
  • Maintain the bookkeeping 
  • Create and send invoices
  • Track and make follow-up payments
  • Handle and manage eCommerce business
  • Handle real estate admin tasks 

Social Media Management 

You don't need to feel so terrible if you spend a great deal of time on marketing strategy by checking in to social media accounts, updating your LinkedIn page, or sending out tweets.

If you want to organize and help your company develop, it helps to have a virtual assistant to help you with everything to be a social media manager. It is what a reliable virtual assistant can do for your social media sites:

  • Manage multiple social media accounts
  • Identify and interact with your target audience
  • Schedule calendar management 
  • Assist in social media marketing 

You can also hire a social media virtual assistant if you require someone with more specialist skills and experience.

Conclusion

Identify the tasks that you want to outsource. Hiring a virtual assistant is the answer if you wish to grow your company, quit performing tasks that consume a lot of your time, or want more spare time.

Understand that hiring a virtual assistant may be the key to achieving your business goal.

Hopefully, this article will help you determine what a virtual assistant is and how hiring a virtual assistant can save you money, time, and energy. 

Choose from the best virtual assistants in the Philippines!

pen
May Santos
VirtualStaff.ph Contributor

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