Eric Velasco

Customer Support Team Leader

Quezon City, Philippines|Verified Account
Preferred Salary:
₱56,598/month (Approx $980.00)
Preferred Employment:Full-Time

Top Skills

freshdesk
zendesk expert
customer service experienced
technical support
canva graphic designing
google suite
microsoft office suite
team lead
computer troubleshooting
administrative task

SUMMARY

EDUCATIONAL DETAILS

Systems Technology Institute

Computer Science

SY 2004 - 2006

WORK HISTORY

Chiyu Wellness Home Service Massage - Quezon City

Social Media Manager - Part Time

Employment period : 2023 - 2025
RapidFunnel, Inc. - Denver

Technical Support Manager

Employment period : 2018 - 2022
RapidFunnel, Inc. - Denver

Technical Support Specialist

Employment period : 2017 - 2018
CloudEarth - Sydney

Client Liaison Officer | IT Support Engineer

Employment period : 2015 - 2017
BN Associates Design Studio - Caloocan

Social Media Manager - Part Time

Employment period : 2024 - 2025
Epic IT - Perth

IT Service Desk Coordinator

Employment period : 2023 - 2024
IT360 - Auckland

IT Service Desk Coordinator | Support Engineer

Employment period : 2024 - 2025
Convergys Philippines Services - Quezon City

Team Leader

Employment period : 2009 - 2014
Convergys Philippines Services - Quezon City

Member Care Specialist

Employment period : 2008 - 2009
Convergys Philippines Services - Makati

Technical Support Representative

Employment period : 2005 - 2008