Janica Eralino

Customer Service Representative

Pasig City, Philippines|Verified Account
Preferred Salary:
₱57,800/month (Approx $1000.00)
Preferred Employment:Full Time

Top Skills

customer service support
call chat and email support
technical and troubleshooting
oracle netsuite
zendesk crm
gsuite literate
virtual admin assistant
first call resolution
calendar management
ms office proficiency

SUMMARY

EDUCATIONAL DETAILS

CAP College Foundation

Political Science

SY 2017 - 2019
University of Asia and the Pacific

Political Economy

SY 2011 - 2014

WORK HISTORY

TalentPop - Costa Mesa

Customer Service Representative

Employment period : 2019 - 2021
Service Response Partners, LLC - Irvine

Individual Contractor

Employment period : 2018 - 2019
Transcom - Pasig City

Technical Support Representative

Employment period : 2016 - 2017
Convergys - Quezon City

Technical Support Representative

Employment period : 2015 - 2016
247.ai - Pasig City

Customer Service Representative

Employment period : 2014 - 2015