Oscar Villanueva
Customer Support
Baguio, Philippines|Verified Account
Preferred Salary:
₱46,240/month (Approx $800.00)
Preferred Employment:Full Time
Top Skills
excellent customer service
chat and email support
sales marketing
moderator
telemarketing accounting
reservation
shopify management
SUMMARY
EDUCATIONAL DETAILS
University of Baguio
HRM
SY 2008 - 2013WORK HISTORY
Netflix - Pasig
My job is inline with Entertainment Engine. We assist customer in terms of signing in or creating an account. We also do simple troubleshooting steps, we process refunds and cancellation. I also check and make some adjustments in terms of the charges on there account. The best part of assisting customer over the phone is to provide the best experience that they will never forget.
Employment period : 2018 - 2020