catherine zapanta

I'm an experienced Virtual Assistant of a law firm, and I am responsible for managing the administrative operations of the Firm, including supervising all non-attorney personnel, evaluating and managing operations and information systems; overseeing the finance functions; assisting in the marketing of legal services through social media and other platforms. Manager: E-commerce store monitoring daily sales, orders through email and phone. Customer service: Phone and Email support, debt collector, and order processor Telemarketer: (B2B/B2C), calling customers and offer a free quote. (Real estate, Medical, and car Insurance) Data entry analyst: knowledge in google drive, microsft360, excel spreadsheets Admin task: bookkeeping, (quickbooks and xero) and bank reconciliation.