Rosecynth Ruby Grace Pontejos
Account Specialist/Customer Support
Lipa City, Batangas, Philippines|Verified Account
Preferred Salary:
₱32,368/month (Approx $560.00)
Preferred Employment:Part Time
Top Skills
customer service - emails
customer service - sms
customer service - calls
microsoft 360 skills
salesforce and zendesk
asana canva ring central
twilio oracle confluence
slack google suite teams
subtitling/transcription
e-commerce rental property
SUMMARY
EDUCATIONAL DETAILS
De La Salle University - Lipa
Nursing
SY 2004 - 2008WORK HISTORY
Alorica Philippines, Inc. - Lipa City
Billing and Sales Specialist
Employment period : 2017 - 2018Alorica Philippines, Inc. - Lipa City
Credit Card Account Specialist
Employment period : 2018 - 2018Alorica Philippines, Inc. - Lipa City
Retail Account Specialist
Employment period : 2018 - 2019Alorica Philippines, Inc. - Lipa City
QA Specialist/ Subject Matter Expert
Employment period : 2019 - 2020Linguo Go Ltd. - Lipa City
Subtitlist/Transcriptionist
Employment period : 2020 - 2020TDCX Malaysia - Kuala Lumpur
Account Specialist
Employment period : 2020 - 2021