Rena Mae Sernal

Customer Service Representative

Bacolod , Philippines|Verified Account
Preferred Salary:
₱55,488/month (Approx $960.00)
Preferred Employment:Full Time

Top Skills

customer service(email) c
live chat operations
customer service (phone)
zendesk experience
customer care
computer effiicient
know your customer
time management and plan
customer service oriented

SUMMARY

EDUCATIONAL DETAILS

University Of St. La Salle

Computer Science

SY 2012 - 2013
University Of St. La Salle

Computer Science

SY 2012 - 2013

WORK HISTORY

Panasiatic - Bacolod

Customer Service Representative

Employment period : 2014 - 2016
Convergys - Bacolod

Customer Service Representative

Employment period : 2016 - 2017
Teleperformance - Bacolod

Email and Chat Support

Employment period : 2017 - 2021
Cxstomer - Columbus

Concierge Specialist

Employment period : 2021 - 2022
Bark.co - New York

Chat And Email Support

Employment period : 2022 - 2023