Ma Cecilia Morales
Customer Service, Chat and Email Support
San Jose Del Monte, Philippines|Verified Account
Preferred Salary:
₱20,808/month (Approx $360.00)
Preferred Employment:Part Time
Top Skills
customer service sales
virtual assistant management
customer service chat
customer service
work with minimal supervision
work ethic
ms word proficient
problem-solving
microsoft excel efficient
professionalism
SUMMARY
EDUCATIONAL DETAILS
San Nicolas College
Accounting Management
SY 2000 - 2002WORK HISTORY
SATELLITE OFFICE - Manila
Dispatch Coordinator-Australian Campaign
Employment period : 2021 - 2021Convergys - Manila
QA, Sales Representative, CSR Tier3 and Support Role
Employment period : 2009 - 2015Teletech/TTEC - Manila
Sales to Customer Service Associate- Chat and Voice Rep(US) Campaign
Employment period : 2016 - 2020Freelance - Bulacan
Retention Specialist, Road side Assistance, Order-Taker Rep, Audio-Video Auditor, and Social Media Moderator
Employment period : 2021 - 2022