Martha Luisa Caicdoy
Customer Service, Virtual Assistant
Pasay City, Philippines|Verified Account
Preferred Salary:
₱27,744/month (Approx $480.00)
Preferred Employment:Full Time
Top Skills
customer service (voice)
non-voice customer support
microsoft word powerpoint
data entry and encoder
technical support inbound
social media management
organizing skills
back-office support
microsoft ppp word excel
data gathering
SUMMARY
EDUCATIONAL DETAILS
Colegio De Santa Rosa - Makati
Primary Education
SY 1982 - 1989Colegio De Santa Rosa - Makati
Secondary Education
SY 1989 - 1993Makati Medica Center
Healthcare - Nursing
SY 1993 - 1997WORK HISTORY
US MOBILE CARE GROUP - NEW YORK CITY - (PASIG BRANCH)
VIRTUAL ASSISTANT - HEALTHCARE
Employment period : 2020 - 2022COLOURS KPO - PASIG CITY
VIRTUAL ASSISTANT - HEALTHCARE
Employment period : 2018 - 2020APTUS GLOBAL SOLUTIONS - PASIG CITY
TRAINING AND QUALITY ASSURANCE MANAGER
Employment period : 2018 - 2019APTUS GLOBAL SOLUTIONS - PASIG CITY
SERVICE DELIVERY MANAGER
Employment period : 2017 - 2018APTUS GLOBAL SOLUTIONS - PASIG CITY
TRAINING AND QUALITY ASSURANCE MANAGER
Employment period : 2016 - 2017CYBERONE.PH - Makati City
TRAINING AND QUALITY ASSURANCE MANAGER
Employment period : 2014 - 2016CYBERONE.PH - Makati Ciy
TRAINING AND DEVELOPMENT SUPERVISOR
Employment period : 2011 - 2014CYBERONE.PH - Makati City
Technical Support Representative - AU Telco
Employment period : 2011 - 2011TELETECH - Makati City
Product Trainer - AU Telco
Employment period : 2008 - 2010TELETECH - Makati Ciy
Customer Service - AU TELCO
Employment period : 2007 - 2007EPERFORMAX - Makati City
Customer Service - Bank and Finance
Employment period : 2004 - 2007