Jann Dwight Erlan Nicolas
Customer Service
Pasig City, Philippines|Verified Account
Preferred Salary:
₱55,488/month (Approx $960.00)
Preferred Employment:Full Time
Top Skills
typing skill
good comminication skills
customer service experience
microsoft platform proficient
supervisory
remote desktop support
familiar with google workspace
speaking phone support
operations monitorin
chattext and email support
SUMMARY
EDUCATIONAL DETAILS
University of Perpetual Help Laguna
BSC in Commerce
SY 1998 - 2003WORK HISTORY
Advanced Contact Solutions Phils. Inc. - Makati City
Team Manager
Employment period : 2004 - 2007Sutherland Global Services Phils. Inc. - Taguig City
Sr. Team Manager
Employment period : 2007 - 2010FIS Global Solutions Phils. Inc. - Makati City
Call Center Supervisor II
Employment period : 2010 - 2017TransCosmos Asia Phils. Inc. - Pasig City
Operations Supervisor
Employment period : 2017 - 2019GUS Phils. Inc. - Quezon City
Sales Team Lead
Employment period : 2021 - 2022