Jennifer Sotocua

Customer Service Specialist

Maarialo, Philippines|Verified Account
Preferred Salary:
₱55,488/month (Approx $960.00)
Preferred Employment:Full Time

Top Skills

customer relations management
customersupport-chat
basic photoshpp
customer support (calls)
high motivated
non-voice job
socia media management
data entry (spreadsheets)
almost 6 years in bpo

SUMMARY

EDUCATIONAL DETAILS

Asian Institute of Computer Studies

Business Management

SY 2012 - 2013

WORK HISTORY

Convergys Philippines - Quezon City

Account Resolutions Specialist

Employment period : 2017 - 2015
24-7 Philippines - Cubao

Resolution Specialists 2

Employment period : 2020 - 2017
TDCX Philippines - Manila

Client Concierge Support/ Creators Concierge

Employment period : 2020 - 2022