Catherine Ferrnando
Virtual Assistant
Caloocan City, Philippines|Verified Account
Preferred Salary:
₱23,120/month (Approx $400.00)
Preferred Employment:Part Time
Top Skills
customer service care
knowledge in ms word and excel
email handling / management
oral communication
verbal and writing skills
email chat and phone support
knowledge in ms word
supervisory role
quality audit
problem solving skill
SUMMARY
EDUCATIONAL DETAILS
Batangas State University
General Engineering
SY 2005 - 2006WORK HISTORY
TechMahindra - Quezon City
TSR
Employment period : 2010 - 2010Alorica - Lipa City
CSR
Employment period : 2013 - 2013Teletech - Lipa City
CSR
Employment period : 2014 - 2014Transcom - Pasig
Complaints Manager
Employment period : 2011 - 2013Sutherland - Quezon City
Level 2 / SME
Employment period : 2015 - 2018Foundever - Pasig
Team Lead
Employment period : 2018 - 2022