CARMELLA MAE JAGUNAP
Client Success & Retention Specialist
Davao City, Philippines|Verified Account
Preferred Salary:
₱138,720/month (Approx $2400.00)
Preferred Employment:Full Time
Top Skills
documentation
customer service care
sales and retention
client service
branch operations officer
execellent customer service
writing writing email
real time call outs
speaking fluently in english
ability to understand
SUMMARY
EDUCATIONAL DETAILS
University of San Agustin
Nursing
SY 1994 - 1998WORK HISTORY
Office of the Congressman 2nd District of Iloilo - Iloilo
Press & Media Officer
Employment period : 1998 - 2004United Nations - Cotabato City
Senior Project Manager
Employment period : 2004 - 2015AT&T UVerse - Quezon City
Technical Support 2/ Communications Trainer
Employment period : 2015 - 2018Optum - Quezon City
Escalation & Resolution Specialist
Employment period : 2018 - 2020ClearDesk LLC - Remote
Customer Success Manager
Employment period : 2021 - 2022Azamba (MS Dynamics 365) - Remote
Client Success & Retention Specialist
Employment period : 2022 - 2023