JONALYN M. LARUA
Data Entry
Top Skills
SUMMARY
EDUCATIONAL DETAILS
International Correspondence School
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SY 2000 - 2002WORK HISTORY
WNS Philippines - Libis Quezon City
CSR - Travel Account Assisting Customers would like to book a Airlines, Hotel Accommodation, and Cruise. We also assisted Customers that have a concern like billing, changes of hotel and room .
Employment period : 2016 - 2021Acquire Philippines - Ortigas Pasig City
CSR -Care The account is ( At&t ) it's a telecommunications company. We handle all customer have a concern With their - Plan Subscription - Billing Issue - Scheduled Payment - Upgrade Plan and Phone We also required to upsell
Employment period : 2021 - 2021Afni Philippines - Quezon City
CSR -Inbound Sales Assisting Customer that would like to have an plan subscription for SiriusXM We also assisted customers that have a concern about their - Billing - Activation -change plan
Employment period : 2018 - 2021Afni Philippines - Quezon City
Tech Support The account is ( Verizon ) it's a Telco Account. We assist customers that need help to fixed their - phone issue , - internet connection. - activation - upgrade the plan either phone or plan subscription
Employment period : 2021 - 2022