Francis Frianeza
Virtual Assistant, Chat Support
Quezon City, Philippines|Verified Account
Preferred Salary:
₱36,992/month (Approx $640.00)
Preferred Employment:Full Time
Top Skills
more than 10 years in bpo
emailchatcustomer support
experienced customer service
quality analysis
data entry
ms office word/excel
SUMMARY
EDUCATIONAL DETAILS
University of Pangasinan (Phinma)
Nursing
SY 2003 - 2005WORK HISTORY
Concentrix (formely Convergys Philippines Services Corp.) - Quezon City
Customer Service Representative
Employment period : 2014 - 2015IQOR Philippines, Inc. - Clark, Pampanga
Customer Service Representative
Employment period : 2011 - 2013Alorica Philippines - Quezon City
Lead Customer Experience Agent (Chat Support) and Subject Matter Expert / QA
Employment period : 2015 - 2022