Christiane Dela Serna
Virtual Assistant
Lapu-Lapu City, Philippines|Verified Account
Preferred Salary:
₱64,736/month (Approx $1120.00)
Preferred Employment:Full Time
Top Skills
project management
curriculum development
customer service - email
calendar managemennt
quality assurance
content development
customer service and support
SUMMARY
EDUCATIONAL DETAILS
Cebu Normal University
Nursing
SY 2010 - 2011Cebu Technological University
Elementary Education
SY 2011 - 2015WORK HISTORY
Aegis People Support - Cebu City
Customer Service Representative
Employment period : 2013 - 2014Convergys - Cebu City
Tier 2 Associate
Employment period : 2014 - 2016UnitedHealth Group - Cebu City
Grievance Case Coordinator
Employment period : 2016 - 2016EXL - Cebu
Customer Service Representative
Employment period : 2016 - 2016Sykes - Makati City
Customer Service Representative
Employment period : 2016 - 2017Alorica - Taguig City
Trainer
Employment period : 2017 - 2019ResultsCX - Cebu City
Trainer
Employment period : 2019 - 2021Ubiquity - Taguig City
Training Implementation Manager
Employment period : 2021 - 2023